Our Commitment to You
At JollyLocks, we are dedicated to providing an exceptional experience with every purchase. If you have any questions or concerns, feel free to contact us at csjollylocks@gmail.com. We are here to assist you.

Returns & Exchanges
Due to hygiene and safety standards, we are unable to accept returns or exchanges for products based on a change of mind, style preference, or size selection. We kindly ask that you carefully review your order, including selecting the correct size from our size guide, before completing your purchase. Your understanding is greatly appreciated as we prioritize both your health and satisfaction.

Defective or Incorrect Items
While we take great care to ensure the quality of our products, if you receive a defective item or there has been an error with your order, please contact us immediately. We will address the issue promptly and handle each case individually to ensure a satisfactory resolution.

Contact Us
For any further questions or assistance, please reach out to us at csjollylocks@gmail.com. Our team is available to guide you through any return or exchange inquiries.

Thank you for choosing JollyLocks. We are committed to enhancing your style, one accessory at a time.