Frequently Asked Questions
We offer worldwide shipping! Whether you’re nearby or across the globe, we’ll get your Jollylocks nails to you. Please check our shipping policy for details on specific countries and shipping times.
Yes! Join our exclusive mailing list to be the first to know about new arrivals, special promotions, and insider tips. Sign up directly on our website!
We’ve made it easy! Use our size guide to measure your nails and find the perfect fit. If you’re unsure, our sizing kits are also available to help you select the best size for your custom Jollylocks nails.
Our press-on nails are designed for longevity. With proper care and application, they can last up to two weeks. Be sure to follow our instructions to get the best wear.
Yes, our nails are made to be reused. If you use adhesive tabs, you can remove and reuse them easily. For longer wear with glue, removal may be more permanent, but careful removal can still allow for reuse.
We offer free shipping on orders over a certain amount. Check out our Shipping Policy page for more details!
For hygiene reasons, we do not offer refunds or exchanges. We encourage you to carefully review your order before purchasing. If you have any concerns, our customer service team is here to help.
Your Jollylocks order includes a full set of press-on nails, a nail file, a cuticle stick, adhesive options (glue or adhesive tabs), and detailed application instructions. Everything you need for a salon-quality experience at home!
Yes, all Jollylocks products are vegan and cruelty-free! We are committed to providing ethical beauty products without compromising on quality or performance.
